Client management

Find or create a client

Online booking upserts by phone. For walk-ins, create or match the client before the appointment so history and consent stay attached.

Client · Nina R
Phone+1 · · · · 4821
Last visitCover up · Marco · completed
Consent on file2 sessions

Online and walk-in history share one record.

Client profile — phone, history, consent, notes.

What to keep on the file

Notes, references, consent PDFs, and past appointment outcomes. Avoid parallel Instagram-only client lore that never reaches the cabinet.

Consent form
ClientNina R
Signed PDF on client file
Digital consent — checklist and signed PDF on the client file.

Privacy basics

Staff use Google login with roles. Do not share cabinet access on the public iPad. Follow your local rules for storing medical/allergy answers collected on consent.