Deposits
Connect Stripe
In the cabinet, complete Stripe Connect for the shop. Deposits charge the shop's connected account — connect Stripe before you take real bookings.
Set amount rules
Choose flat deposit, percent of quote, or both with artist overrides. If amount computes to zero while a custom piece is still unquoted, finish quoting before requesting deposit.
Expect card amounts to floor around the configured minimum (typically $20+). Enable fee pass-through only if your client copy says so.
Policies
Set cancel/reschedule windows (commonly ~48 hours). Train staff on when to mark forfeited vs refunded. Deposit status should be visible next to the appointment on the day board.
Client path
Client hits deposit pending → pays PaymentIntent on your Connect account → webhook/confirm marks paid → appointment confirmed. Do not invent totals in the browser; amounts come from shop rules server-side.